Client Benefits

cleveland-454067_1920Perhaps the most important benefit that we offer to our customers is the peace of mind that comes from dealing with the premier contract cleaning company in northeast Ohio. We strive to offer prompt, courteous service at reasonable prices. We also stand behind our work. In the extreme case that you are not satisfied with our service, we will return to your site until it is done to your satisfaction. We guarantee that your facility will look its best, resulting in a professional workplace. In addition, we offer:

  • Customized cleaning and services management programs
  • Timely response to all requests
  • The ability to handle any special requirements
  • Improved service at a lower cost through outsourcing and economies of scale
  • Frequent inspections to the highest of standards

Infrastructure and Technology

Our established infrastructure and leading edge technology initiatives allow us to provide exceptional contract cleaning services to over 8,000,000 square feet of property in Northeast Ohio. This means that we can easily add new clients while still maintaining the highest of standards.

Management System

Janco is currently managing the daily cleaning operations of over 100 different sites. Our clients can always get in contact with a representative if they need assistance. Our operations include:

  • A centralized, local home office with training facilities
  • 24 hour communications using the latest technology (cellular, pager and e-mail)
  • Experienced account management and supervisory employees
  • Over 250 dedicated cleaning personnel

Automated Timekeeping Technology

Janco has invested in an automated timekeeping system that provides several benefits. Most importantly, our supervisors are automatically notified of any workers that fail to report to work. Other features include:

  • Called ID verification that employees are actually onsite
  • Hours of work recorded in real time as they occur
  • Automated attendance monitoring and pager alerts for missing or late employees
  • Voicemail messaging as employees checkin/checkout
  • Streamlined payroll data collection and error reduction

Computerized Workloading Technology

Another example of the technology in use at Janco is our workloading software.This package has increased out ability to accurately quote accounts while also producing a comprehensive specifications list for operations. The end result of this documentation is a reduction in labor and operating costs. Features include:

  • Custom quote flexibility based on our clients exact specifications
  • Use of cleaning industry standards for accurate rates and times
  • Documented account specifications for cleaning personnel
  • Quality control tracking of all special service requests

Equipment and Supplies

In order for our employees to succeed they need the correct tools to do the job. We are constantly researching and implementing the latest in cleaning equipment and supplies, including:

  • Industry leading supplies and support from companies such as 3M and SC Johnson
  • Equipment repair facility
  • Supply warehouse and distribution network